Ok. Don't ever, ever, ever, ever, ever, ever, ever, ever, ever use United Van Lines to move your stuff. That is if you want to keep it. Let me elaborate.
First the packers come. They are supposed to arrive at 8 am. They arrive at 10. They pack up every thing in your house, including dirt you have not swept up and any dead bugs that might be in your garage or god forbid your cabinet. They don't know how to read. I had signs up that read "do not remove what is in this cabinet", and the packer would point to the sign and say... "stuff in here go?"
They take smoking breaks every ten minutes, turning a four hour packing job into 16. They take things they aren't supposed to take. I pointed to my circular saw, said clearly DO NOT TAKE THIS, and they packed it and put it on the truck. I told them, DO NOT PACK THE LAWNMOWER. We have an electric lawnmower. They left it, sure enough, but took the damn key out of it and packed and sent it, leaving me with an unuseable lawnmower. IDIOTS!
They took our futon. This is not a walmart special futon; this futon came from a furniture store, is made of solid oak, and cost upwards of 700 bucks. Well after they got away with it they decided to try to take it apart. The idiots didn't know what they were doing, and tore the wooden supports apart, breaking bolts in the wood, cracking the wood. It's like instead of doing a simple screw technique, they got some bodybuilder to rip the boards apart.
And get this. Because they FORCED ME to sign away that they would only pay 60 cents per pound for lost or damaged articles, and my homeowners SHOULD pay the rest, and my homeowners deductible is greater than 700 dollars, NO ONE WILL REPLACE THE FUTON. So they basically broke the shit out of my stuff, and I HAVE TO PAY to fix it.
And now so I will get this blog to come up when someone googles for united van lines, I will now type united van lines one hundred times! DONT USE UNITED VAN LINES!
united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines united van lines
ok not 100 times. Maybe that's enough.
Asshats.
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United Van Lines does suck. The guy who did the initial estimate was way under and the movers showed up with a truck that was too small. But they manage to cram it all in. They used a few runners when loading and unloading but left wood and marble uncovered and left scratches. They guys put a stand-up freezer on our marble floor WITHOUT an under-pad and turned at and all I could hear was a gouging sound. Large gouge marks left in the tile. The packers broke some high ends lamps and chipped some of our antique wood furniture. One of them took off half-way through the day .. don't know where he went but we were paying per hour including for this time that he was away. One guy was so incompetent the driver sent him to the truck to spend the final few hours of the day (but we still had to pay for this time). They idiots didn't have proper packing supplies for a large chandelier so used blankets. When we arrived at the new house I had them check it to make sure it wasn't broken. It wasn't. When my back was turned they removed the blankets and started sealing up the crate without any packing material! because the blankets didn't belong to us! The woman running the shop was a nasty piece of work - rude! The regional manager was an idiot ... and they withheld part of the monies owed for the damage they caused because we didn't replace some of the broken items (but this doesn't change that they still broke many of our things!). It was a nightmare dealing with them. The unpackers dumped out our boxes onto the floor and counters -- because the company definition of 'unpack' is simply to empty the cartons!! but not put things in cupboards or on bookshelves! The packers and movers did not care about breaking things because 'everything is insured'!! Stay away!!
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